Privacy Policy

Last updated: March 2025 ยท Swaran Soft Support Solutions Pvt. Ltd.

1. Information We Collect

Swaran Soft Support Solutions Pvt. Ltd. ('Swaran Soft', 'we', 'our') collects information you provide directly to us, such as when you fill out a contact form, download a resource, or request a consultation. This may include your name, email address, phone number, company name, and job title. We also collect usage data through analytics tools to understand how visitors interact with our website.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, send you requested resources and guides, provide information about our services, improve our website and services, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems are ISO 2008 certified and we follow SOC 2 security principles. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies

Our website uses cookies to enhance your browsing experience. We use analytics cookies (Google Analytics) to understand website traffic and usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 24 months. Downloaded resource registrations are retained for 36 months.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. International Transfers

Swaran Soft operates globally with offices in India, UAE, Estonia, and the USA. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Contact Us

For privacy-related questions or to exercise your rights, contact: Swaran Soft Support Solutions Pvt. Ltd., 32B-33A, Ground Floor, Tower B-1, Spaze iTech Park, Sector-49, Sohna Road, Gurugram, Haryana 122018, India. Email: [email protected] | Phone: +91 9818600650

Swaran Soft Support Solutions Pvt. Ltd.
32B-33A, Ground Floor, Tower B-1, Spaze iTech Park, Sector-49, Sohna Road, Gurugram, Haryana 122018, India
CIN: U72200HR2001PTC035022 | GST: 06AAFCS3285J1ZX | IEC: AAFCS3285J
Email: [email protected]