Deploy intelligent AI agents on the platform 500 million Indians use every day. Handle HR queries, customer support, appointment booking, lead qualification, and field operations — in 9 Indian languages — using the official Meta WhatsApp Business API.
Enterprise-grade WhatsApp integration using the official Meta Business API — not unofficial workarounds. Compliant, scalable, and eligible for the WhatsApp Business Solution Provider (BSP) programme.
Connect your WhatsApp AI agent to your company's knowledge base — HR policies, product catalogues, SOPs, compliance documents — so it answers questions with your actual data, not generic responses.
Your WhatsApp AI agent responds in the language the user writes in — Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, Punjabi, or Malayalam — without any language selection step.
When the AI agent reaches its confidence threshold or the user requests a human, the conversation is transferred to a live agent on your preferred platform — WhatsApp, Freshdesk, Zendesk, or Intercom — with full conversation history.
Your WhatsApp AI agent can fetch live data from your CRM, HRMS, or HIS in real time — order status, account balance, leave balance, appointment slot — and respond with personalised, accurate information.
Track every conversation metric — resolution rate, escalation rate, response time, CSAT, and language distribution — from a live Supabase-powered dashboard your team can access without IT involvement.
Employees ask HR questions on WhatsApp in their language. The AI agent answers policy queries, fetches live payslip data, processes leave requests, and escalates complex cases to HR with full context. Available 24×7 in 9 languages.
Patients book, reschedule, and confirm appointments on WhatsApp in their language. Automated reminders 24h and 2h before appointment. Post-visit follow-up and prescription reminders. All integrated with the hospital's HIS.
Property enquiries on WhatsApp are handled by an AI agent that qualifies intent, answers property questions, schedules site visits, and updates the CRM — all within minutes of the first message, 24×7.
These are not demos. These are live deployments running in Indian enterprises right now — handling thousands of conversations per day without human intervention.
Employees ask HR questions on WhatsApp in their language — leave balance, payslip, policy clarifications. AI answers instantly, processes requests, and escalates edge cases to HR with full context. Available 24×7 in 9 languages.
Patients book, reschedule, and confirm appointments on WhatsApp. Automated reminders 24h and 2h before visit. Post-visit follow-up and prescription reminders — all integrated with your HIS.
Dealers and distributors place orders, check stock, and track delivery on WhatsApp. AI agent handles the entire order workflow — from catalogue query to order confirmation — without a human in the loop.
Field teams submit daily reports, raise issues, and receive task updates on WhatsApp in their regional language. No app installation, no training required. Works on basic Android phones.
Empathetic EMI reminders and overdue follow-ups in the customer's language, at the right time, with the right tone. Escalates to human agent for complex cases with full conversation context.
Price changes, scheme launches, stock alerts, and compliance deadlines pushed to dealer networks on WhatsApp — with read receipts, acknowledgement collection, and escalation for non-responders.
Meta's January 2026 policy update mandates that all enterprise WhatsApp deployments use verified Business Solution Provider (BSP) integrations and comply with India's DPDP Act data residency requirements. All Swaran Soft WhatsApp AI deployments are already compliant — conversation data is stored on your infrastructure, not on Meta's servers. Existing unofficial chatbot integrations must be migrated by Q2 2026.
Tell us your industry and message volume. We'll send a tailored pricing sheet and demo slot within 24 hours.